Why Technology Can’t Do Everything

Serendity is the delightful convergence of unexpected influences.  Yesterday, I had a small brush with serendipity.

My blog post yesterday—the first in my TechTools Tuesday series—was about snailmailr, the website that lets you send real mail from the Internet. You address the envelope online, type your message, and send. The service prints your message, puts it in an envelope for you, and mails it. Voila! No trips to the post office.  No need to even take your thumbs off the keyboard.

Minutes after uploading my post, I checked my Twitter stream to see what I had missed and came across the following tweet about the power of the handwritten note.

I followed the link to Jay Thompson’s blog post in The Phoenix Real Estate Guy where he wrote about the simple, handwritten note he received from his neighborhood pizza joint after ordering a pizza.   He reminds us that handwritten notes have a way of speaking more loudly to our clients than any electronic message can.  They also communicate more effectively how much we value their business.

Not only was Jay’s post right on target, but I discovered there was a great deal of chatter on Twitter yesterday about the beauty of sending and receiving handwritten notes.

It all kind of made my post about a way to send mail without doing a lot of work seem silly.

Don’t get me wrong, tools like snailmailr are great.  They save us time and they allow us to easily connect with lots of people.  But technology can’t do everything.  Now and then, it’s a good idea to put down the keyboard and pick up a pen.


One response to “Why Technology Can’t Do Everything

  1. Hand – written notes really do send a completely different message.

    Snailmailr sounds like a great tool, thanks for the tip!

    (and the mention in your post!)

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